Beyond Measure: The Big Impact of Small Changes (TED) by Margaret Heffernan
Serial CEO turned academic and author, Margaret Heffernan is our hero on culture, teams and social cohesion.
A powerful manifesto for CEOs and employees alike, this book reveals how organizations can make huge changes with surprisingly small steps
In an age of 'radical' shifts and 'disruption', business leader Margaret Heffernan lays the groundwork for a new kind of thinking, arguing that organizations can create seismic shifts by making deceptively small changes such as using every mind on the team, celebrating mistakes and encouraging time off from work.
Beyond Measure touches on many parts of the bridge but includes a lot that you would think about as Open & Honest Communications and Management Practice. Margaret uses her real-world experience to make a compelling argument that it is the cumulative effect of many small changes that have the bggest imoact. That's something we endorse through Buuld it where we emphasize progress over perfection.
In the book
A popular TED speaker, Heffernan is a wise and witty storyteller who fully engages her reader at every turn. Filled with incredible anecdotes and startling statistics, she takes us on a fascinating tour across the globe, highlighting disparate business and revealing how they've managed to change themselves in big ways through incremental shifts. How did the CIA revolutionize their intelligence gathering with one simple question? How did one organization increase their revenue by 15 million by instituting a short coffee break? How can a day-long hackathon change the culture of a company? Heffernan investigates all these scenarios and comes to the same conclusion: big improvements can come from simply making small changes.
Several of the concepts raised in Beyond Measure are touched on in Margaret's TED Talk " Forget the pecking order at work." If you are new to Margaret's work, it's a great introduction